[et_pb_section fb_built=”1″ _builder_version=”4.11.3″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.14.2″ _module_preset=”default” width=”93%” custom_padding=”0px||0px||true|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.11.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Welcome to Frequently asked questions!” content_max_width=”1650px” _builder_version=”4.14.2″ _module_preset=”default” header_font=”Arima Madurai|700||on|||||” header_font_size=”22px” header_letter_spacing=”2px” module_alignment=”center” custom_margin=”0px||0px||true|false” custom_padding=”80px||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” header_level=”h1″ header_font_size_last_edited=”on|phone” header_text_align=”center” sticky_enabled=”0″ header_font_size_tablet=”19px” header_font_size_phone=”16px” header_line_height=”1.9em”][\/et_pb_blurb][et_pb_divider color=”gcid-3b62b1b2-8ab1-46bb-bb59-4747fe4915dc” divider_weight=”4px” _builder_version=”4.14.2″ _module_preset=”default” width=”14%” module_alignment=”center” custom_padding=”0px||0px||true|false” hover_enabled=”0″ global_colors_info=”{%22gcid-3b62b1b2-8ab1-46bb-bb59-4747fe4915dc%22:%91%22color%22%93}” sticky_enabled=”0″ width_last_edited=”on|phone” width_tablet=”36%” width_phone=”38%”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.11.3″ _module_preset=”default” box_shadow_style=”preset3″ global_colors_info=”{}”][et_pb_row _builder_version=”4.11.3″ _module_preset=”default” width=”89%” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.11.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”1. Your contact persons before departure” content_max_width=”1650px” _builder_version=”4.14.2″ _module_preset=”default” header_font=”Arima Madurai|500|||||||” header_text_color=”#FFFFFF” header_font_size=”20px” background_color=”gcid-43475db4-cb98-467a-80f9-88ae21a54eef” custom_margin=”||0px||false|false” custom_padding=”20px|25px|20px|25px|true|true” hover_enabled=”0″ global_colors_info=”{%22gcid-43475db4-cb98-467a-80f9-88ae21a54eef%22:%91%22background_color%22%93}” header_level=”h2″ header_font_size_last_edited=”on|phone” sticky_enabled=”0″ header_font_size_tablet=”19px” header_font_size_phone=”17px” header_line_height=”1.6em”][\/et_pb_blurb][et_pb_blurb content_max_width=”1650px” _builder_version=”4.14.2″ _module_preset=”default” header_font=”Arima Madurai|500|||||||” header_text_color=”#FFFFFF” header_font_size=”20px” body_font=”Arima Madurai|300|||||||” body_font_size=”16px” background_enable_color=”off” custom_margin=”||||false|false” custom_padding=”20px|25px|20px|25px|true|true” hover_enabled=”0″ border_width_all=”3px” border_color_all=”gcid-43475db4-cb98-467a-80f9-88ae21a54eef” border_width_top=”0px” global_colors_info=”{%22gcid-43475db4-cb98-467a-80f9-88ae21a54eef%22:%91%22background_color%22,%22border_color_bottom%22,%22border_color_left%22,%22border_color_all%22%93}” body_font_size_last_edited=”on|phone” sticky_enabled=”0″ body_font_size_phone=”14px” body_font_size_tablet=”16px”]<\/p>\n
The contact details will be provided to you before your departure.\/p>[\/et_pb_blurb][et_pb_blurb title=”2. Problem in receiving mails” content_max_width=”1650px” _builder_version=”4.13.0″ _module_preset=”default” header_font=”Arima Madurai|500|||||||” header_text_color=”#FFFFFF” header_font_size=”20px” custom_margin=”||0px||false|false” custom_padding=”20px|25px|20px|25px|true|true” global_colors_info=”{%22gcid-43475db4-cb98-467a-80f9-88ae21a54eef%22:%91%22background_color%22,%22background_color%22,%22background_color%22%93}” header_font_size_tablet=”19px” header_font_size_phone=”17px” header_font_size_last_edited=”on|phone” background_color=”gcid-43475db4-cb98-467a-80f9-88ae21a54eef” header_level=”h2″ header_line_height=”1.6em”][\/et_pb_blurb][et_pb_blurb content_max_width=”1650px” _builder_version=”4.13.0″ _module_preset=”default” header_font=”Arima Madurai|500|||||||” header_text_color=”#FFFFFF” header_font_size=”20px” body_font=”Arima Madurai|300|||||||” body_font_size=”16px” custom_margin=”||||false|false” custom_padding=”20px|25px|20px|25px|true|true” border_width_all=”3px” border_color_all=”gcid-43475db4-cb98-467a-80f9-88ae21a54eef” border_width_top=”0px” global_colors_info=”{%22gcid-43475db4-cb98-467a-80f9-88ae21a54eef%22:%91%22background_color%22,%22border_color_bottom%22,%22border_color_left%22,%22border_color_all%22,%22background_color%22,%22border_color_bottom%22,%22border_color_left%22,%22border_color_all%22%93}” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” background_enable_color=”off” body_font_size_tablet=”16px”]If you do not receive our emails within 48 hours, please check first in your “Spam” or “Junk Mail” box.<\/p>\n
You can write us directly at our email add:\u00a0info.swissnest@gmail.com<\/b>[\/et_pb_blurb][et_pb_blurb title=”3. Booking modification and cancellation” content_max_width=”1650px” _builder_version=”4.13.0″ _module_preset=”default” header_font=”Arima Madurai|500|||||||” header_text_color=”#FFFFFF” header_font_size=”20px” custom_margin=”||0px||false|false” custom_padding=”20px|25px|20px|25px|true|true” global_colors_info=”{%22gcid-43475db4-cb98-467a-80f9-88ae21a54eef%22:%91%22background_color%22,%22background_color%22,%22background_color%22%93}” header_font_size_tablet=”19px” header_font_size_phone=”17px” header_font_size_last_edited=”on|phone” background_color=”gcid-43475db4-cb98-467a-80f9-88ae21a54eef” header_level=”h2″ header_line_height=”1.6em”][\/et_pb_blurb][et_pb_blurb content_max_width=”1650px” _builder_version=”4.13.0″ _module_preset=”default” header_font=”Arima Madurai|500|||||||” header_text_color=”#FFFFFF” header_font_size=”20px” body_font=”Arima Madurai|300|||||||” body_font_size=”16px” custom_margin=”||||false|false” custom_padding=”20px|25px|20px|25px|true|true” border_width_all=”3px” border_color_all=”gcid-43475db4-cb98-467a-80f9-88ae21a54eef” border_width_top=”0px” global_colors_info=”{%22gcid-43475db4-cb98-467a-80f9-88ae21a54eef%22:%91%22background_color%22,%22border_color_bottom%22,%22border_color_left%22,%22border_color_all%22,%22background_color%22,%22border_color_bottom%22,%22border_color_left%22,%22border_color_all%22%93}” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” background_enable_color=”off” body_font_size_tablet=”16px”]You receive a confirmation email from us after each modification request to notify you that it has been taken into consideration, then an email will be sent to inform you if your request has been accepted or not. If you have already received travel documents, they will be returned to you upon confirmation of the change.<\/p>\n
Please note that the costs incurred in the event of cancellation of the booking are as follows:<\/p>\n
[\/et_pb_blurb][et_pb_blurb title=”4. Advice and useful links before your departure” content_max_width=”1650px” _builder_version=”4.13.0″ _module_preset=”default” header_font=”Arima Madurai|500|||||||” header_text_color=”#FFFFFF” header_font_size=”20px” custom_margin=”||0px||false|false” custom_padding=”20px|25px|20px|25px|true|true” global_colors_info=”{%22gcid-43475db4-cb98-467a-80f9-88ae21a54eef%22:%91%22background_color%22,%22background_color%22,%22background_color%22%93}” header_font_size_tablet=”19px” header_font_size_phone=”17px” header_font_size_last_edited=”on|phone” background_color=”gcid-43475db4-cb98-467a-80f9-88ae21a54eef” header_level=”h2″ header_line_height=”1.6em”][\/et_pb_blurb][et_pb_blurb content_max_width=”1650px” _builder_version=”4.13.0″ _module_preset=”default” header_font=”Arima Madurai|500|||||||” header_text_color=”#FFFFFF” header_font_size=”20px” body_font=”Arima Madurai|300|||||||” body_font_size=”16px” custom_margin=”||||false|false” custom_padding=”20px|25px|20px|25px|true|true” border_width_all=”3px” border_color_all=”gcid-43475db4-cb98-467a-80f9-88ae21a54eef” border_width_top=”0px” global_colors_info=”{%22gcid-43475db4-cb98-467a-80f9-88ae21a54eef%22:%91%22background_color%22,%22border_color_bottom%22,%22border_color_left%22,%22border_color_all%22,%22background_color%22,%22border_color_bottom%22,%22border_color_left%22,%22border_color_all%22%93}” body_font_size_phone=”14px” body_font_size_last_edited=”on|phone” background_enable_color=”off” body_font_size_tablet=”16px”]<\/p>\n
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The contact details will be provided to you before your departure.\/p>If you do not receive our emails within 48 hours, please check first in your “Spam” or “Junk Mail” box. You can write us directly at our email add:\u00a0info.swissnest@gmail.comYou receive a confirmation email from us after each modification request to notify you that it has […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-914","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t